Wemo is popular for its Smart Home products which include the Smart Wi-Fi plus, smart light switch, and smart dimmers. After fixing any of their smart devices, you download their apps and control the device from the app.
If you’ve tried using the app and you’re seeing the Wemo smart plug not detected error message, this post is for you. This post explains why you are getting the error message and the steps you can take to fix the issue.
One sure way to fix the Wemo smart plug not detected error message is to turn off and on the mobile device’s Wi-Fi. Other possible troubleshooting tips are outlined in the post.
Reasons Why Your Wemo Plug Not Detected?
There are several reasons why you are getting the Wemo plug not detected error message especially if you’ve connected the Wemo smart plug to your home Wi-Fi. Some of the possible reasons include:
a. Problem With The App
If there is an issue with the app or there is an update on the app which you’ve not installed, it can affect the app functionality.
b. Problem With The Device
Also, a defect on the Wemo smart plug will make it undetectable on the app.
c. Interference With Home Wi-Fi Connection
The Wemo smart plug needs the Home Wi-Fi to work. If there is an interference with the Wi-Fi connection or signal, it can affect the smart plug. For instance, an Electromagnetic (EMG) device nearby can interfere with Wi-Fi signals. A Bluetooth device, microwave, some cordless phones, and similar wireless devices can interfere with Wi-Fi signals.
d. Factory Reset Needed
Sometimes, you need to factory reset devices to get them working again. If there is a need for a factory reset for a device, it can affect the functionality of the device. The thing about factory reset is that it clears out prior stored data. So, it should always be your last resort.
Ways To Fix Wemo Smart Plug Not Detected
a. Check Your Device
Before trying other troubleshooting methods, check your device. Most times, the issue is from the WeMo smart plug. Check to see if the smart plug is blinking orange light. If so, it means you need to reboot and set up the device from scratch.
As long as there is no interference with the network and you get the configuration right, the orange light will stop blinking.
b. Install The Wemo App Again
One quick way to fix this issue is to uninstall the Wemo app and install it again. Reinstalling the app will fix any issue with the app. Also, you will get to install the latest version of the app with better functionality.
It is advisable to restart your device before you install the app again.
c. Switch To A Another Network
If it’s a network issue, switching to another network could fix the issue. Disconnect from your connected network, and connect to a different router or network. Connect to the new network and try again.
Also, note that the Wemo app works better on a 2.4GHz network. Check your router setting to confirm it’s on the 2.4 GHz network. If not switch to the 2.4 GHz networks via the settings.
d. Power Cycle Your Device
Power cycling drains the power from a device and fixes any minor error. You can get your WeMo smart plug working again by performing a power cycle on it. Follow the steps below to perform a power cycle:
. Unplug the smart plug from the power source.
. Turn off the device it is connected to.
. Wait for 5 minutes
. Turn on the smart device it is connected to.
. Plug the Wemo plug into the power source and turn on the device.
. Reconnect both devices again.
e. Factory Reset Your Device
If you’ve tried the tips listed earlier on this post without result, you have to factory reset the device. As mentioned earlier, a factory reset should be your final resort because it clears all the data or settings saved on your device. This means that after the factory reset, you have to configure the device again.
There are two ways to factory reset your Wemo Smart plug. You can either perform a manual factory reset or factory reset via the WeMo app. Each of the methods works effectively, but if you are doing a manual factory reset, you have to factory reset via the app too.
Manual Factory Reset WeMo Smart Plug
. Unplug the WeMo Smart plug.
. Press and hold the reset button.
. Plugin the smart plug while pressing the reset button.
. Continue pressing the reset button for 5 seconds after you plug in the device.
. Wait for the LED light to flash.
. The reset process is complete when the LED light flashes Amber and green (Insight), Amber and Blue (Switch), and Amber and White (Mini).
Factory Reset WeMo Smart Plug Via App
. Open the app on your smartphone.
. Tap on ‘Edit or ‘Pencil Icon’ from the menu.
. Tap on ‘Wemo smart plug’ as the device reset.
. Select the ‘Reset Options’ from the new menu.
. Select the ‘Erase All Content and Settings’ from the menu.
. Tap ‘Ok’ or ‘Yes’ to complete the process.
So far, the tips to fix the Wemo Smart Plug not detected issue has been outlined in detail in this post. Most people have confirmed that the first and second tips fixed the issue for them. Only try the factory reset option as a last resort.